1. Introduction
This Privacy Policy explains how Kimchic (“we”, “us”, “our”) collects, uses, and protects personal data when you visit or use www.kimchic.ch, including when you register for events, contact us, or make purchases through our online shop.
2. Data Controller
Kimchic KLG
8706 Meilen
Switzerland
Email: contact@kimchic.ch
3. Personal Data We Collect
Depending on how you interact with our website, we may collect the following personal data:
- First and last name
- Email address
- Billing and shipping address
- Order and transaction information
- Communications with us
- Technical data (such as IP address, browser type, and access time)
We do not intentionally collect sensitive personal data and do not store full payment details.
4. Purpose and Legal Basis for Processing
We process personal data for the following purposes and legal bases:
- Processing orders and delivering products
Legal basis: performance of a contract - Managing customer communication and support
Legal basis: performance of a contract and legitimate interest - Sending invitations or information about Kimchic events (where applicable)
Legal basis: consent - Improving website functionality and services
Legal basis: legitimate interest
You may withdraw your consent at any time by contacting us.
5. Payment Processing
Payments are processed by third-party payment providers.
Kimchic does not store complete payment credentials. Payment providers process personal data in accordance with their own privacy policies.
6. Data Sharing
We do not sell personal data.
Personal data may be shared with trusted third parties, including:
- Hosting providers
- Payment service providers
- Shipping and logistics partners
- Service providers supporting website operation
All third parties process personal data only as necessary and under appropriate safeguards.
7. Data Hosting
Our website and data are hosted by Infomaniak Network SA, Switzerland.
Data is stored on servers located in Switzerland. Transfers outside Switzerland may occur only where required for specific services (e.g. payment processing).
8. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by Swiss legal and accounting obligations.
9. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent
Requests can be sent to contact@kimchic.ch.
We may request identity verification before responding.