This Privacy Policy explains how Kimchic (“we”, “us”, “our”) collects, uses, and protects personal data when you use www.kimchic.ch, including when you register for events, contact us, or make purchases through our online shop.
Depending on your interaction with our website, we may collect:
First and last name
Email address
Billing and shipping address
Order and transaction information
Communications with us
Technical data such as IP address, browser type, and access time
We do not intentionally collect sensitive personal data and do not store full payment details.
Purpose and Legal Basis for Processing
Your personal data is processed for the following purposes:
Processing orders and delivering products Legal basis: performance of a contract
Managing customer communication and support Legal basis: performance of a contract and legitimate interest
Sending invitations or information about Kimchic events (where applicable) Legal basis: consent
Improving website functionality and services Legal basis: legitimate interest
You may withdraw your consent at any time by contacting us.
Payment Processing
Payments are processed by third-party payment providers. Kimchic does not store complete payment credentials. Payment providers process data in accordance with their own privacy policies.
Data Sharing
We do not sell personal data.
Personal data may be shared with:
Hosting providers
Payment service providers
Shipping and logistics partners
Service providers supporting website operation
All such parties process data only as necessary and under appropriate safeguards.
Data Hosting
Our website and data are hosted by Infomaniak Network SA, Switzerland. Data is stored on servers located in Switzerland. Transfers outside Switzerland may occur only where required for specific services (e.g. payment processing).
Data Retention
Personal data is retained only as long as necessary for the stated purposes or as required by Swiss legal and accounting obligations.
Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent
Requests can be sent to contact@kimchic.ch. We may request identity verification before responding.